Refund & Returns Policy

Returns & Refunds

Your satisfaction is our priority. If something is wrong with your order, we want to make it right.

Damaged or incorrect items

If your order arrives damaged, incorrect, or missing items, contact us at hello@forknladle.com within 24 hours of delivery with a description and photos. We will replace or refund the affected items at no charge.

Cancellations

Orders may be cancelled before preparation begins. Once we have started preparing your order, cancellations are not possible. Please contact us as soon as possible if you need to cancel.

Quality guarantee

If you are not satisfied with the quality of your meal for any reason, contact us and we will work with you to find a solution — a replacement, credit, or refund depending on the circumstances.

Non-refundable situations

• Meals that have been consumed
• Meals that were stored or handled incorrectly after delivery
• Change-of-mind cancellations after preparation has begun

Questions? Email hello@forknladle.com and we will respond within 1 business day.